Unless otherwise specified, all requests for activity registration refunds need to be in writing and received in the council service center at least fourteen (14) days prior to the activity. A twenty percent (20%) service charge will be assessed, unless the registration fees are being transferred to another activity in the same calendar year.
Requests for refunds received less than fourteen (14) days prior to the activity will be considered for the following reasons only:
* Personal illness of the registered participant
* A family emergency preventing attendance
The same 20% service charge will apply. If unable to notify us within the 14-day period, these types of refund requests will be granted an extra seven (7) days following the completion of the activity. Again they must be made in writing and submitted to the council service center. After that time the activity accounts will be closed and no more refunds will be given.